JACQUELINE M. SYLVIA New Bedford, MA 02746
Telephone:  (508) 992-0234
Email:  jsylvia@jswebsolutions.com
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OBJECTIVE

A position as a Website Designer requiring professional execution of projects, and excellent communications, problem solving and planning skills with a preference for contract or consultant work.

QUALIFICATIONS SUMMARY

  • A highly creative, goal oriented professional with solid web publishing and marketing experience.
  • Hands-on experience in developing, creating, customizing, and implementing Internet and Intranet website designs, including use of HTML 4.0, Cascading Style Sheets, JavaScript, Java Applets, CGI Scripts, creating custom graphics, addressing cross-browser issues and instructing MIS support.
  • Proven track record for implementing marketing and communications programs.
  • Accomplished facilitator able to coordinate multiple projects internally and with outside vendors.
  • Experience writing and producing all types of graphic media, including websites, marketing collateral, direct mail, invoice inserts, price sheets, brochures, newsletters and presentations.
  • Highly computer literate and proficient in a number of computer programs including:
  • HotMetal Pro
  • Dreamweaver
  • PhotoShop
  • Paint Shop Pro
  • Flash
  • PageMaker
  • Word
  • Excel
  • Excel
  • Access

PROFESSIONAL EXPERIENCE

JS WEB SOLUTIONS - New Bedford, MA Nov. 1999 - Present
Proprietor, Website Designer, Marketing Specialist  
Owner and operator of this small business that offers effective website design and hosting. In charge of all aspects of website development for clients, including needs analysis and quotes, design and construction of websites and eccommerce shopping carts, content development, graphic production, writing copy, site maintenance, developing tutorials and uploading to contracted host server. Additionally, handle all business operations including sales, cost assessments, advertising and promotions, office management and accounting. Extensive and diverse client portfolio includes:
  • Website samples:
 http://www.jswebsolutions.com/website-design-samples.htm
Also have provided website development and production under contract and have worked as a subcontracted website designer for The Standard-Times Newspaper in New Bedford.

NEWCOURT FINANCIAL (formerly AT&T CAPITAL) - Westboro, MA Oct. 1998 - Nov. 1999
Marketing Specialist, Intranet Developer
In charge of comprehensive overhaul and maintenance of Office Products Division Intranet website, including developing site objectives, graphic design, HTML editing, compiling and writing site content, uploading to server and coordination with MIS on technical issues. Worked with Vice President of Marketing and Product Marketing Director on developing and implementing marketing initiatives. Provided concept and copy for communications and marketing promotions. Developed, maintained and managed 80,000+ record Microsoft Access customer database used for target market analysis, direct mail marketing and promotions.

JOHNSON & JOHNSON PROFESSIONAL, INC. - Raynham, MA Nov. 1997 - Oct. 1998
International Marketing Coordinator, Orthopaedic Division  
Responsible for developing international affiliate product catalogs and price lists for Orthopaedic, Casting, and Bracing & Softgoods Franchises. Supported International Market Development Director and Manager with coordination of marketing projects and communications to international affiliate franchises. In charge of international surgeon visitor program and training programs for J&J international affiliate associates. Involved in planning and responsible for monthly reconciliation of $1,200,000 marketing budget. Supervised and trained Administrative Assistant.

Marketing Coordinator, Neuro/Spinal Division Dec. 1995 - Nov. 1997
Provided marketing support to Neuro/Spinal Product Marketing Department, including coordination of new product launches and sales reporting. Assisted in technical writing for field bulletins and product training manuals. Provided administrative support to four Product Directors. Prepared and distributed marketing plans, correspondence and field sales communications. Produced presentations and promotional materials. Supervised and trained Administrative pool.

International Customer Service Representative May. 1994 - Nov. 1995
Responsible for international customer service of surgical equipment. Efficiently handled inquiries regarding products and policy. Processed and expedited product orders in a deadline driven environment.

MID-CITY DODGE, INC. - North Dartmouth, MA Mar. 1989 - Feb. 1994
Director of Public Relations
In charge of public relations and customer satisfaction. Wrote press releases and conducted promotional campaigns. Analyzed survey data and developed strategic plans to improve customer satisfaction. Provided customer assistance, consumer guidance and resolved complaints. Coordinated and conducted special events and monthly customer information seminars.

CORNELL DUBILIER ELECTRONICS, INC. - New Bedford, MA Sept. 1986 - Jan. 1989
Communications Specialist, Assistant to Manager  
Developed communications strategies and programs. Wrote and designed catalogs, advertising, press releases, promotional materials and business forms. Coordinated national and regional trade shows. Launched, edited and produced the company's bimonthly newsletter. Coordinated marketing distributions and direct mail programs.

EDUCATION

UNIVERSITY OF MASSACHUSETTS AT DARTMOUTH - Dartmouth, MA June 1986
Bachelor of Science, Marketing  
Graduated Summa Cum Laude, G.P.A. 3.90/4.00, Dean’s List, Class Rank 11th of 1,195

Have also attended numerous workshops and seminars on software programs, graphic design and business management.

REFERENCES

References will be furnished upon request.